Why should researchers be interested in their feelings and emotions as they carry out research? Emotion is what it is to exist, to be human, and is present in every sphere of our lives. All activities are infused with emotion, even those that are constructed as ‘rational’, because rationality and emotionality are interpenetrated and entwined because all thinking is tinged with feeling, and all feeling is tinged with thinking. This book illuminates the emotional processes of doing social and organizational research, and the implications of this for the outcomes of research. With contributions from leading academics and research practitioners, it addresses the significant issue of the sometimes intense emotional experiences involved in doing research and the implications it has for the theory and practice of social research. By examining the nature of feelings and emotions, it explores how we might understand researchers’ emotions and experiences, and considers the often powerful feelings encountered in a variety of research contexts. Topics discussed include: power relations; psycho-social explanations of researcher emotions; paradoxical relations with research participants and the sometimes disturbing data that is gained; research supervision; the politics of research; gender; publishing, undergoing vivas and presenting at conferences. This book will therefore be a valuable companion to researchers and research students from the start of their career onwards.
This book brings together key theories behind qualitative research, whilst drawing attention to novel, cutting-edge approaches to data gathering, such as visual anthropology and storytelling. Offering a comprehensive guide to qualitative analysis, this book goes further than examining research methods to open a discussion on the roles of reflexivity, imagination, emotions and ethics in qualitative research, Covering topics such as reflective analysis, sociological paradigms, action research and organizational ethnography, this book is ideal reading for those who wish to address the gap between undergraduate and postgraduate research-based edited books and encompasses a wide array of methods. Those exploring organization studies will find this two-volume collection extremely valuable as it contains robust contributions from highly-skilled authors who are actively researching in this field.
This volume develops a theoretical and critical foundation for understanding "maladministration"—the phenomena of harmful administrative and organisational behaviours in educational systems. Chapter authors provide theoretical and practice-based perspectives across international contexts regarding common destructive practices that occur in educational organisations, such as negligence and mistreatment of people, professional dishonesty, fraud and embezzlement, abuse of power, and corrupt organisational cultures. International Perspectives on Maladministration in Education shines a light on this complex topic by examining various practices at individual, group, organisational, and system levels; the contexts and influences that give rise to them; and potential remedies to ensure more accountable, just, and safe institutions.
"This book offers an overview of the rapidly expanding field of psycho-social research. Drawing on aspects of discourse psychology, continental philosophy and anthropological and neuro-scientific understandings of the emotions, psycho-social studies has emerged as an embryonic new paradigm in the human sciences. Psycho-social studies uses psychoanalytic concepts and principles to illuminate core issues within the social sciences." --Book Jacket.
Analysing emotions and emotion-management in the academic organization, Passion and Paranoia shows how focusing on emotions in organizations can offer insights into important aspects and the dynamics of organizational processes. Drawing on rich interview material, this book demonstrates the often-overlooked importance of emotions in academic life, to reveal the manner in which emotion contributes to social bonds, power-relationships and hierarchies, micro-politics and processes of inclusion and exclusion from an academic career. A significant contribution to the study of emotion and the academy, Passion and Paranoia will appeal to sociologists and anthropologists researching work and organizations, emotion, academic culture and social relationships.
Written for the researcher who wants to inquire into organizational life in a creative way, this innovative book equips readers with the tools to gather and analyze data using stories, poetry, art, and theatre. Ideas are substantiated by reference to appropriate theory and throughout readers are encouraged to reflect critically on the approach they have chosen and to be alert to ethical issues. Revealing case studies show how the research approaches covered in the book work in practice.
Researching Language in Schools and Communities is designed for those who intend to carry out and / or study research in children's language development, teaching English as a second language, children's literature, casual conversation, social class and language variation, classroom discourse, reading processes, teaching writing, literacy and curriculum area learning, critical literacies and related areas. The contributors are among the foremost researchers in these fields. In this book they introduce approaches to help investigate such areas in applied langauge research using systemic functional linguistics (SFL). A key purpose of this text is to facilitate the further engagement of language researchers with SFL perspectives, encouraging more collaborative transdisciplinary work across different fields of study and theoretical approaches in projects of mutual concern. The first two chapters outline the key aspects of SFL descriptions of the relationships between language and social context and the inter-related descriptions of text structures and grammatical systems. This provides sufficient background to enable those coming new to SFL to make productive, critical use of the research reviewed, studies described and advice on project design provided in the following chapters. Nevertheless, the book is an introductory resource and particular attention has been paid throughout to the extensive provision of clear references to more elaborated accounts of the important issues discussed.
Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands. The authors explore growing trends in Experience Psychology, Social Media and Neuroscience and their impact on Customer Experience that businesses need to understand to gain preference, loyalty and market share.
Wirtschaftspsychologie – ein spannendes Fachgebiet von großer gesellschaftlicher Relevanz und enormer Bandbreite: Von "A" wie Arbeitslosigkeit bis "W" wie Werbepsychologie und dazwischen lebensnahe Themen wie Kundenbindung, Finanzpsychologie, Bürgersinn oder Freiwilligenarbeit. Ein renommiertes Herausgeber- und Autorenteam beschreibt hier den Menschen innerhalb von Wirtschaftssystemen – als Konsumenten, Verbraucher, Bürger – und deckt damit das Fachgebiet umfassend ab. Ein Lehrbuch für Studierende – oder Nachschlagewerk für Praktiker. Die Texte sind für das Studium didaktisch aufbereitet: Anschauliche Trailer führen in die Kapitel ein, Merksätze, Anwendungsbeispiele und Zusammenfassungen betonen wichtige Inhalte. Plus: Glossar zum Nachschlagen der Fachbegriffe. – In der 2. Auflage umfassend überarbeitet und mit neuen Online-Materialien (Lerntools für Studierende und Materialien für Dozierende).
Process approaches to organization studies focus on flow, activities, and evolution, understanding organizations and organizing as processes in the making. They stand in contrast to positivist approaches that see organizations and phenomena as fixed, static, and measurable. Process approaches draw on a range of ideas and philosophies. The Handbook examines 34 philosophers and social theorists, both those commonly linked to process thinking, such as Whitehead, Bergson and James, and those that are not as often addressed from a process perspective such as Dilthey and Tarde. Each chapter addresses the background and context of this thinker, their work (with a focus on the processual elements), and the potential contribution to organization and management research. For students and scholars in the field of Organization Studies this book is an entry point into the work of philosophical thinkers and social theorists for whom the world is far from being a solid place.
This major theoretical work takes existing work on the emotions in significantly new directions. It gives a comprehensive account of emotions, beginning with general sociological principles, moving over important theory construction of social formation and applying this to a detailed and unified 'grand' theory of human emotions. Presenting a unified view of the emotions in the social universe, the book explores the relationships between emotions, social structure, and culture. Turner hypotheses how social structure and culture affect emotional arousal in humans, and vice versa. This book is essential reading for undergraduate and postgraduate students researching sociology of emotions, social psychology, and contemporary social theory, and is also relevant for students and researchers working in the fields of psychology and cultural studies.
Researching Visual Arts Education in Museums and Galleries brings together case studies from Europe, Asia and North America, in a way that will lay a foundation for international co-operation in the future development and communication of practice-based research. The research in each of the cases directly stems from educational practice in very particular contexts, indicating at once the variety and detail of practitioners' concerns and their common interests.
The organizational world today has been characterized in various terms - turmoil, chaos, the age of paradox and unreason. Common to all these characterizations is that the conventional wisdom fails in responding to novel challenges triggered by the pervasive and radical change of organizations. Information, knowledge, information worker and information technology are at the epicenter of these changes and surprises. This book explores new organizational designs, such as, the network and virtual organization from the information perspective. In addition, proposed is a model of the nontraditional organization in which information work evolves around teams that directly serve customers. This model was put on a test, and elements of the nontraditional organization were identified in firms that have been around for quite some time - the public accounting industry, and specifically its technologically most advanced segment. The book aims at transferring experience and facilitating interest for methods of organizing suitable for the information age.
When I began to study psychology a half century ago, it was defined as "the study of behavior and experience." By the time I completed my doctorate, shortly after the end of World War II, the last two words were fading rapidly. In one of my first graduate classes, a course in statistics, the professor announced on the first day, "Whatever exists, exists in some number." We dutifully wrote that into our notes and did not pause to recognize that thereby all that makes life meaningful was being consigned to oblivion. This bland restructuring-perhaps more accurately, destruction-of the world was typical of its time, 1940. The influence of a narrow scientistic attitude was already spreading throughout the learned disciplines. In the next two decades it would invade and tyrannize the "social sciences," education, and even philosophy. To be sure, quantification is a powerful tool, selectively employed, but too often it has been made into an executioner's axe to deny actuality to all that does not yield to its procrustean demands.
In recent decades there has been a shift in focus from psychological and social problems-what might be called the "dark side" of humanity-to human well-being and flourishing. The Positive Psychology movement, along with changes in attitudes toward organisational and societal health, has generated a surge of interest in human happiness. The Oxford Handbook of Happiness is the definitive text for researchers and practitioners interested in human happiness. Its editors and chapter contributors are world leaders in the investigation of happiness across the fields of psychology, organizational behaviour, education, philosophy, social policy and economics. The study of happiness is at the nexus of four major scientific developments: the growing field of Positive Psychology which researches the conditions that make people flourish; advances in the biological and affective sciences which have contributed to the understanding of positive emotions; Positive Organizational Scholarship, an emerging discipline aimed at investigating and fostering excellence in organisations; and findings from economics indicating that traditional markers of economic and societal well-being are insufficient. The Oxford Handbook of Happiness offers readers a coherent, multi-disciplinary, and accessible text on the current state-of-the-art in happiness research. This volume features ten sections that focus on psychological, philosophical, evolutionary, economic and spiritual approaches to happiness; happiness in society, education, organisations and relationships; and the assessment and development of happiness. Readers will find information on psychological constructs such as resilience, flow, and emotional intelligence; theories including broaden-and-build and self-determination; and explorations of topics including collective virtuousness, psychological capital, coaching, environmental sustainability and economic growth. This handbook will be useful to academics, practitioners, teachers, students, and all those interested in theory and research on human happiness.
The book examines the Hezbollah movement from a multidisciplinary, comprehensive, historical, and systematic perspective to explain how it has evolved since its inception in the early 1980s to the present.
`This is an excellent book. It will be required reading on my methods courses' - Nigel Fielding, University of Surrey This book is comprehensive, easy to read, fascinating and a must for every college library where students study research methods for short reports or longer theses' - Educational Review Students at postgraduate, and increasingly at undergraduate, level are required to undertake research projects and interviewing is the most frequently used research method. This book provides a comprehensive and authoritative introduction to interviewing. It covers all the issues that arise in interview work: theories of interviewing; design; application; and interpretation. Richly illustrated with relevant examples, each chapter includes handy statements of `advantages' and `disadvantages' of the approaches discussed.
A multifaceted approach to understanding Chicano communities, this work aims to teach the student how to do research in an ethnic community. It also describes what is already understood about these communities and defines the nature of the discipline of Chicano studies.
If you're looking for a resource that clearly outlines practical techniques and methods for conducting qualitative research in organizational settings, then this is the book for you. Covering a diverse range of methods, this invaluable book focuses on qualitative approaches in practice. After considering the role and distinctive features of qualitative methods in organizations, the contributors outline a number of different approaches and techniques. The purpose, rationale, and context of each approach is described and guidelines on when and how they might be used are presented. Case examples illustrate costs and limits as well as advantages of each technique. A special feature of this volume is its attention to range and diversity: Alongside well-known methods such as interviewing, participant observation, and case studies, newer approaches like stakeholder analysis and tracer studies are included.

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